The Federal Government has shut down a network of Canada-based service providers in concern about COVID-19.
Some employers, such as the one in the inner city of Ottawa, have begun to shut down the COVID-19 approved documents and workers are needed elsewhere, or are uncomfortable. in due to health concerns.
The Liberals say the move, announced Thursday evening, should not affect most unemployed people seeking employment insurance since most of the claims were filed. do it online.
And a new benefit for those who are not eligible for EI but see their cash flow as paid by COVID-19 will be available through the online application. The web portal is slated to open early next month.
The director of National Service Canada said authorities would be an alternative to those who still need personal services – groups that often include seniors and Indigenous people.
Public Health Minister Ahmed Hussen said the government’s support scheme should be more like the fact that Canadians are being asked to stay home than concerned about health in the country. community.
He said in a statement, “At a time when we are asking most Canadians to stay home, we need to improve our service delivery model in keeping with the best health advice.” rank.
“We acknowledge that this will be difficult for some Canadians who like to receive personalized assistance. I want to tell Canadas that we are committed to making sure they all have access to the services they need. needed and necessary. “
Hussen said office staff will monitor questions coming to the call centers. Another option would be to contact people by applying for help with EI and a retirement application.
The statement “This will allow Canadians to get the support they need, while better protecting them and our employees.”
Unions representing workers at the centers, who urged the government to better protect the front-line workers, did not respond immediately to requests for comment.
The network of 318 Canada Services, including almost 250 different providers, received approximately 8.4 million visits during the 12-month period between April 2018 and March 2019. The number, noted in the most recent survey of government services, including over 1.9 million people walking in using the kiosk’s self-help system.
The demand for Canada’s services has increased in recent days as more than a million new applications for EI benefits arrived in just one week as business nears concerns. health or needs and letting employees go.
On Wednesday, Prime Minister Justin Trudeau acknowledged the frustration many Canadians are seeking to get information about their financial aid claims, saying during his daily news that the boys servicemen worked around the clock to file claims.
He noted that staff were dispatched by other agencies to raise the level of response numbers of call centers that were anonymous.
This report by the Canadian Press was first published March 26, 2020.
. [tagsTso] Evan Solomon [t] Don Martin [t] Right [t] Ottawa